- Client – a vendor issues invoices to their customers.
- Issued invoices are digitally signed & sent to a folder.
- Customers access the invoices by authenticating their certificates.
- Often times Customer does not have a certificate & the invoice is inaccessible.
- Also the invoices generated from system aren’t encrypted, posing a security concern.
- There is also financial impact on the business as customers cannot make payments on time –owing to unavailability of invoices.
